Privacy Policy

Privacy Policy

Last updated: 5 June 2026

This POGO Privacy Policy (the “Site”, “we”, “us”, “our”) describes how we collect, use and disclose the personal information of users of our website (pogo.com.ua), purchases, services, tools and features (collectively, the “Services”). For the purposes of this Policy, “you” and “your” mean you as a user of the Services. We are committed to protecting and respecting your privacy.

Please read this Policy carefully. By using, accessing or downloading any of the Services, you agree to the use of your information as described here. If you do not agree with this Policy, please do not use the Services.

Updates to this Policy

We may change this Policy from time to time, in which case we will update the “Last updated” date at the top of the page. All changes are published on this page. Please check it regularly for updates. The updated Policy takes effect upon publication or on a later date, if one is specified.

Collection of personal information

When you visit the site, we collect certain information about your device, your interaction with the site, and the information needed to process your purchases. We may also collect additional information if you contact customer support. By “Personal Information” we mean any information about an identifiable person.

• Device information. Purpose: to load the site correctly and analyse its use for optimisation. Source: collected automatically using cookies, log files, web beacons, tags or pixels. Collected: browser version, IP address, time zone, cookie data, which pages or products you view, search queries and how you interact with the site.
• Order information. Purpose: providing you with goods and fulfilling the contract, processing payment, arranging delivery, providing invoices and order confirmations, communicating with you, and screening orders for risk or fraud. Source: provided by you. Collected: name, billing address, delivery address, payment information, email address and phone number.

Sharing personal information

We share your Personal Information with service providers so that we can provide our services and perform our contracts with you. For example:

• Our website runs on WordPress / WooCommerce and is hosted on our servers, which we use to operate the online store.
• We use a third-party payment provider to process card payments securely; your payment card details are processed by the payment provider and are not stored on our servers.
• We engage delivery services to ship your orders and share with them the data needed for delivery (name, address, phone number).
• We may share your Personal Information to comply with applicable law, in response to a lawful request, or to protect our rights.

Behavioural advertising and analytics

We may use your Personal Information to show you relevant advertising or marketing messages. We use Google Analytics to understand how customers use the site. You can learn more about how Google uses your information at https://policies.google.com/privacy; you can opt out at https://tools.google.com/dlpage/gaoptout.

Use of personal information

We use your Personal Information to provide our services, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers (with your consent).

Cookies

A cookie is a small piece of information downloaded to your device when you visit a site. We use functional, performance and analytics cookies to improve your experience — for example, to remember your cart contents and selected language. Most browsers accept cookies automatically, but you can adjust them in your browser settings. Please note that deleting or blocking cookies may worsen your experience, and part of the site may become unavailable.

Retention

When you place an order through the site, we retain your Personal Information for our records until you ask us to delete it, subject to the retention periods required by applicable law (including tax and accounting law).

Your rights

You have the right to access the Personal Information we hold about you and to request its correction, updating or deletion. To exercise these rights, contact us using the details below.

Contact

If you have questions about our privacy practices or this Policy, or wish to exercise your rights, write to us at [email protected] or contact us at [ЮРИДИЧНА ОСОБА], [юридична адреса].

POGO — pogo.com.ua